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Frequently Asked Questions

Quick answers from licensed locksmith professionals. Can’t find your answer? Ask us directly — we respond within 1-2 hours.

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Locksmith HQ 24/7 Service Van

Get quick answers to the most common locksmith questions. Can’t find what you’re looking for? Ask us directly — we respond within 1-2 hours, or call (818) 398-9391 for immediate help.

🚗 Automotive

Car Key & Lockout Questions

Q How much does a car lockout cost?

Our starts at $49. The final price depends on your vehicle type and lock complexity. We always provide an upfront quote before starting any work — no hidden fees, guaranteed.

Q Can you make a car key without the original?

Yes! Our technicians can create a brand new key for your vehicle even if all keys are lost. We carry professional-grade key cutting machines and transponder programmers for all 32 car brands and 380+ models. See our service for details.

Q How fast can you get to me?

Our average response time across all 82+ service cities is 15 to 25 minutes. We strategically position mobile units throughout Los Angeles, Ventura, and Santa Barbara counties so the nearest available technician is always close to your location.

Q Do you service my car brand?

We service all 32 major car brands sold in America — from Toyota and Honda to BMW, Mercedes, Tesla, and everything in between. Each brand has specific key types and programming requirements, and our technicians are trained and equipped for all of them.

Q What payment methods do you accept?

We accept cash, all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, and Apple Pay / Google Pay. Payment is collected after the work is completed and you’ve verified everything works.

🏠 Residential

Home Lock & Security Questions

Q How much does it cost to rekey locks?

starts at $19 per lock cylinder. This is the most affordable way to change your locks when moving into a new home — existing hardware stays, only the internal pins change so old keys no longer work.

Q Can you install smart locks?

Absolutely. We install and configure all major smart lock brands including Yale, August, Schlage Encode, and Kwikset Halo. See our service. We’ll help you choose the right lock and set up the phone app.

Q Do you replace deadbolts?

Yes — starts at $59 including hardware. We carry Grade 1, 2, and 3 deadbolts from Schlage, Kwikset, Medeco, and Mul-T-Lock. We recommend Grade 1 for maximum security.

⚡ General

Pricing, Service Area & Company

Q Are you licensed and insured?

Yes. Locksmith HQ 24/7 is fully licensed through the California Bureau of Security and Investigative Services (BSIS), bonded, and insured. Every technician we dispatch carries their license and can provide it upon request. Your property is protected.

Q Do you charge extra for nights, weekends, or holidays?

No. Our pricing is the same 24 hours a day, 7 days a week, 365 days a year. The price you’re quoted at 3 AM is the same price you’d pay at 3 PM. No holiday surcharges, no overtime fees, no surprises.

Q What areas do you serve?

We serve 82+ cities across three California counties: Los Angeles County, Ventura County, and Santa Barbara County. From Malibu to Pasadena, Santa Barbara to Simi Valley — if you’re in our coverage area, we can reach you in 15-25 minutes.

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