Terms & Conditions

Last Updated: March 2026

Welcome to locksmithhqla.com. These Terms of Service (“Terms”) govern your use of the website and services provided by Locksmith HQ 24/7 (“Company”, “we”, “us”, or “our”).

By using our website or requesting locksmith services, you agree to these Terms.

Use of Website

This website is intended to provide information about locksmith services and allow customers to request service. You agree to use this website only for lawful purposes and not to misuse the website in any way that could damage the website, interfere with other users, or disrupt services.

Service Requests

When requesting locksmith services through our website or phone, you acknowledge that: service availability depends on technician availability; response times may vary; estimates provided over the phone or website are preliminary. Submitting a service request does not guarantee service availability.

Pricing and Estimates

All prices displayed on this website, in advertisements, or provided by phone are starting prices only and are intended as general estimates. Actual pricing may vary depending on: job complexity, vehicle or lock type, parts required, technician travel distance, time of day or emergency conditions, and complications discovered during the service. Final pricing will be provided by the technician after inspection and before work begins.

Service Call Fee

A service call fee may apply for technician travel and on-site inspection. Service call fees typically range between $29 and $389 depending on the type of service, location, and time of service. This fee may apply even if the customer decides not to proceed with the service after technician arrival.

Customer Authorization

Before work begins, the technician will provide the final service price. By approving the price, the customer authorizes the technician to perform the service. Once work has begun or has been completed, the service is considered authorized.

Payment Terms

Payment is due immediately upon completion of the service unless otherwise agreed. We may accept various forms of payment including credit cards, debit cards, cash, and electronic payments. Failure to pay for services rendered may result in additional fees, collections, or legal action.

Chargebacks and Payment Disputes

Customers agree to contact the company first to resolve any service concerns. Filing a payment dispute or chargeback without first attempting to resolve the matter with the company may result in additional administrative or collection procedures.

Limitation of Liability

To the fullest extent permitted by law, Locksmith HQ 24/7 shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Locksmith services involve mechanical and security systems, and results may vary depending on the condition of locks, doors, vehicles, and other hardware.

Website Accuracy

We make reasonable efforts to ensure that the information on this website is accurate. However, the Company does not guarantee that all website content is always complete, current, or error-free. The Company reserves the right to modify services, pricing, and content at any time.

Governing Law

These Terms are governed by the laws of the State of California. Any disputes related to services shall be resolved under California jurisdiction.

On-Site Service Agreement

Service Authorization Agreement — By requesting locksmith services and approving the final price provided by the technician, the customer agrees to the following terms.

Inspection and Final Price

Locksmith services require an on-site inspection before the final price can be determined. Any price mentioned on the website, in advertising, or by phone represents a starting estimate only. Final pricing depends on the actual condition of the lock, vehicle, door, or security system.

Service Approval

Before beginning the work, the technician will provide the final price. By approving the service price, the customer authorizes the technician to perform the agreed work.

Service Call Fee

A service call fee may apply to cover technician travel and on-site diagnostics. Service call fees may range between $29 and $389 depending on service type and time of service. This fee may apply even if the customer declines the service after technician arrival.

Parts and Additional Work

If additional parts, hardware, or labor are required during the service, the technician will inform the customer before continuing the work.

Payment

Payment is required upon completion of the service. Accepted payment methods may include cash, credit card, debit card, and digital payments.

Customer Responsibility

The customer confirms that they are the legal owner or authorized user of the vehicle, property, or lock being serviced. Technicians may require identification or proof of ownership before performing certain services.

No Guarantee on Pre-Existing Damage

Locksmith services involve working with mechanical systems that may already be worn or damaged. The Company is not responsible for pre-existing damage or failures unrelated to the performed service.

Advertising & Pricing Transparency Policy

Locksmith HQ 24/7 is committed to transparent and responsible advertising.

Starting Prices

Prices mentioned on our website, advertisements, or marketing materials represent starting prices only. They are intended to give customers a general idea of service costs.

Price Variations

Actual pricing may vary depending on factors such as: type of service, location, time of service, lock or vehicle complexity, required parts, and job difficulty.

Final Pricing

Final pricing will always be provided after the technician arrives and inspects the job, and the customer must approve the price before work begins.

Advertising Compliance

Our advertising practices aim to comply with all applicable consumer protection and advertising regulations, including those required by online platforms and service marketplaces.

Customer Transparency

Customers are encouraged to ask the technician any questions regarding pricing before approving the service. No work will be performed without customer approval.

Contact

Questions about these Terms? Contact us at info@locksmithhqla.com or call (818) 398-9391.